Shipping policy

SHIPPING POLICY

Last Updated: 1/8/2026

Thank you for shopping with PrimNest. We strive to deliver your orders as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may be extended during peak seasons or promotional events.

Shipping Time

Estimated delivery time:

  • Metro Cities: 3–6 business days
  • Other Locations: 4–8 business days
  • Remote locations may require additional delivery time.

Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Delivery Delays

While we make every effort to ensure timely delivery, delays caused by courier partners, natural disasters, strikes, or other circumstances beyond our control are not our responsibility.